Many organisations neglect the business computer training which would enable employees to use IT effectively. Software and computer training can be the missing piece of a company’s IT strategy.
Training helps you make the most of your investment in IT. Having employees who know how to do things properly will make your company more efficient, cutting business IT support costs and streamlining business processes.
Additionally, the right software training can reduce frustration amongst your staff. There’s nothing worse than wrestling with a computer to make it do what you want – especially when it might only take a brief training session to learn how to do it. The benefits of computer and software training do need to be weighed up against the costs, but most companies will benefit from some formal business computer training.
Many companies use on-the-job computer training almost exclusively. Although encouraging employees to pass knowledge on to each other is important, putting too much faith in this method can result in bad practices becoming entrenched in your business. Besides, without a formal structure it’s hard to be certain your employees are getting training that will improve their IT skills and benefit your business.
Dunhall Associates can assess your computer training requirements by conducting a Training Needs Analysis, identifying from your staff what they need help with, looking at how your business is performing. Are you using IT in a way that helps meet your business objectives? What are the weaknesses that appropriate computer training could help you overcome?
Once we have built up a picture of where any gaps lie, we can help you fill these with different types of training, supplied by ourselves or sourced from appropriate experts.
Remember that computer training is only effective when you give your staff the chance to practice and absorb what they have learnt. This may cost you some time and money, but your whole company will benefit in the long run.